Effective Date: 11/09/2024

Genbridge is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our platform and services.

1. Information We Collect

a. Personal Information
We collect personal information you provide when you register on our platform, create a profile, or upload content. This information may include:

• Name, email address, and contact details

• Biographical information, family tree data, and uploaded media (photos, videos, audio)

• Preferences and interests related to the use of Genbridge’s features

b. Automatically Collected Information
Genbridge collects certain information automatically when you use our platform, including:

• Device information (such as IP address, browser type, and operating system)

• Usage data (including timestamps, pages viewed, and interactions with our app)

c. Sensitive Data
Genbridge may handle sensitive information, such as family history and personal narratives. All sensitive data is encrypted and stored with strict access controls to ensure privacy.

2. How We Use Your Information

Genbridge uses your information to:

• Provide and improve our services and user experience

• Personalize content and recommend features based on your preferences

• Support interactive features, such as family tree connections, multimedia archives, and AI-powered narratives

• Communicate updates, promotions, or other relevant information regarding our platform

• Ensure compliance with legal obligations and security standards

3. Data Sharing and Disclosure

Genbridge does not sell your personal data. We may share your data in the following instances:

• With Service Providers: We may work with third-party providers for data storage, payment processing, analytics, and customer support. These providers are only allowed to use data necessary to perform their services for Genbridge.

• Legal Requirements: We may disclose your data if required by law, regulation, or legal process, or to protect the rights, safety, and property of Genbridge and its users.

• Consent-Based Sharing: You control who in your family or network can access your content. Genbridge will only share data according to the privacy settings you specify.

4. Data Security

Genbridge is dedicated to protecting your information. We use industry-standard encryption, secure servers, and access control measures to safeguard your data. Regular audits and updates are performed to maintain the highest security standards.

5. Your Privacy Choices and Rights

You have control over your personal data. Depending on your location and applicable laws, you may have the right to:

• Access: Request a copy of your information that we hold.

• Rectify: Correct any inaccuracies in your personal information.

• Delete: Request the deletion of your account and associated data.

• Restrict Processing: Limit the way your data is used.

• Data Portability: Receive your data in a portable format.

To exercise any of these rights, please contact us at [contact email].

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our services. Upon account closure, your data will be securely deleted or anonymized, unless required by law to retain certain information.

7. Children’s Privacy

Genbridge’s services are intended for users over the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected information from a child under this age without parental consent, we will take steps to delete it.

8. International Data Transfers

Genbridge operates globally. By using our services, you consent to your data being processed in countries outside your own, which may have different data protection laws. We take appropriate steps to ensure that your information is protected when transferred internationally, in line with applicable laws.

9. Changes to this Privacy Policy

Genbridge may update this Privacy Policy from time to time. We will notify users of any significant changes by posting a notice on our platform or sending an email. Your continued use of Genbridge following any changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.